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How much does it cost to register an account on Carlist.my?
Registration of a new account on Carlist.my is RM100 but we are currently waiving the fee so registration is FREE for a limited period only.
Is Carlist.my membership open to everyone?
Yes, everyone is welcomed to join Carlist.my!
Why should I register?
If you want to list your car for sale on Carlist.my, you should register for a free account as you can:
How do I register?
It’s FREE and simple. To register a Carlist.my account, follow these few steps:
* If you have registered a company account on www.Carlist.my on or after 20th July 2012, you are required to provide additional information and evidence of your identity to Carlist.my for verification purposes.
** If you have registered a sales agent account on www.Carlist.my on or after 27th August 2012, you are required to provide additional information and evidence of your identity to Carlist.my for verification purposes.
View verification details HERE
Which type of membership is right for me?
Carlist.my offers 3 different types of membership (free):
|Personal||Choose this if you are an individual looking to buy or sell a car. This account type only allows one advertisements to be posted at any one time.|
|Sales Agent||Choose this if you are a sales agent/broker for a dealer. This account type allows you to post an unlimited number of advertisements.|
|Company||Choose this if this account will be used by your company to advertise your inventory. This account type allows you to post an unlimited number of advertisements.|
If you registered for a wrong account type, please contact us via email@example.com to change your account type.
Why should I verify my email address after my registration?
After you have registered with Carlist.my, you will receive a welcome email with an email verification link. You will need to click on this link to complete the registration. This is to ensure that the email address which you have provided is valid and working; and that you are the holder of this email account. Without verification of your email address, you will not be able to access your account.
I’ve registered with Carlist.my and provided a valid email address. However, I did not receive any activation email. What should I do?
If you are using a web-based email service such as Gmail, Hotmail or Yahoo Mail, please ensure that the filters do not mark our emails as spam. Please check the "Junk Email", “Spam” or "Bulk" mailbox.
Alternatively, you can activate it manually by sending your registration info (username, email and telephone number) to firstname.lastname@example.org and our team will be more than happy to assist you to activate your account.
How do I know if my email address has been verified?
Upon registration, you will receive an email to verify your email address. Once you have clicked on the verification link found in the email, you will be redirected to a web page confirming your email address.
Do I have to fill out all the information in my member’s profile?
We strongly advise you to complete your profile so that other members can get to know your contact details when they are interested in your car.
How do I update my member’s profile?
To edit your profile, follow these steps:
How do I update my email address?
Please contact us via email@example.com to change your email address. You have to ensure that it is a valid email address that you own.
What information will be displayed to members from my profile?
Your name and phone number will be displayed on the car listing that you posted on Carlist.my.
How do I change my password?
Follow these steps:
What should I do if I forget my password?
You can reset your password at the forgot password page by following these steps:
What does it mean to be a Verified Seller?
A Verified Seller has provided additional evidence of their identity to Carlist.my. Once a seller is verified, it increases their creditability with other buyers and sellers on Carlist.my because most buyers prefer to do business with verified sellers. This higher level of verification is designed to reduce fraudulent or counterfeit, with the results that all Carlist.my users will be able to use our service with more confidence.
What are the benefits of being a Verified Seller?
Once a seller has been verified, the 'Verified Seller' badge appears next to their name wherever it appears on the Carlist.my website, including the profile page. At a single glance, potential buyers will see that your identity has been verified by Carlist.my which builds more trust and confidence. This will make buyers feel more comfortable in buying a car from you, resulting in more sales.
Why does Carlist.my ask sellers to become verified?
Verification helps increase trust and safety in our community. Buyers can feel more confident doing business with Verified Sellers, who are more likely to be legitimate and trustworthy.
Is verification a requirement?
The requirement of verification varies from different account type and account registration date as follows:
How do I become a Verified Seller?
The verification process involves verifying your identity using following documents:
For company account, you are required to submit:
For sales agent account, you are required to submit:
How can I submit a copy of my identity for verification to Carlist.my?
You can submit your document for verification through following channels:
Alternatively, call us on 1300-30-4227 so we can arrange to collect a copy from you. We are happy to help!
How much does it cost to become a Verified Seller?
The verification process is free of charge.
Do I need to verify my account if I am a premium user?
A premium user will have to go through verification process in order to become a Verified Seller. It is not a compulsory to verify your account but it is generally a good idea as it will enhance your reputation as a seller.
I can't provide a copy of my identity as it is confidential information. What should I do?
Carlist.my is using a copy of your identity for verification purposes only. We will not disclose this information to any third party. You may also send a 'crossed' copy of your identity, stated as being for Carlist.my account verification purposes only (see below).
I have registered a company account, but I really don't want to submit a copy of Borang 9 for verification. Is there any other option if I want to become a Verified Seller?
You may opt to change your account type to sales agent instead of company and submit a copy of your IC for our verification purposes.
Who should I contact if I have an enquiry about becoming a Verified Seller?
You may call us at 1300-30-4227 or email us at firstname.lastname@example.org should you require further assistance. Our customer representatives will be glad to assist you.
Are there any charges to post a listing on Carlist.my?
It's totally FREE.
How many car listings can I post?
Depending on your account type, there’s a limit of how many car listings you can post.
|Account Type||Inventory Limit|
How do I post a car listing?
How long does it take for my listing to be published?
It takes up to 24 hours for the listing to be published.
What are Carlist.my listing guidelines?
Carlist.my requires its members to adhere to its listing. Any member who fails to comply with the guidelines listed below would be dealt with a rejection for the car listing or suspension of his or her Carlist.my membership.
For full Ad Posting Rules, refer HERE
Is there a character limit for each car listing?
Yes, the ad title is limited to 255 characters while the limit for description is 3,000 characters.
I don't have a specific price for the car I offer. What should I put for price?
It is advisable to put a price for the car to put your car on the competitive side because Carlist.my offers car buyers with genuine price tag for possibly all the cars.
Are there any charges to upload images in a listing?
No, it is absolute free.
How many images can be uploaded into each car listing?
You may upload up to 21 images per car listing.
What are the advantages of adding images into a post?
Statistics have shown that car buyers prefer to browse listings with images from the search results page. So to get more buyers or responses to your ad, please add as many images as you can that shows the current condition of the car.
What types of images files can I upload?
Images must be in one of the following accepted formats: JPEG (.jpg or .jpeg), GIF (.gif), PNG (.png), or BMP (.bmp). Please keep the file size to 4MB or less.
What types of images are forbidden?
Photos, images or graphics that are protected by copyright and intellectual property laws or contain abusive, nude, obscene, sexual or otherwise materials deemed offensive to others are not permitted on Carlist.my.
I have problem uploading pictures, what should I do?
The file size of your picture is over 4MB.
- Try to resize the picture to a smaller file size (less than 4 MB).
The filename of your picture contains character like apostrophe (') or dot (.).
- Rename the file to remove the special character(s).
You're adding more than 8 pictures.
- Remove the previous picture(s) if you want to replace with the new picture(s).
If none of the above steps work, you may try again using another browser.
May I upload a map of my location in my car advertisement page?
Yes, you can upload it as one of the photo for the car advertisement. You can also submit the map image under your profile. You can update your location information at your edit information page.
Can I preview the listing before it is posted on the website?
No, but you can always find the listing in your member’s profile page and edit it anytime.
How will I know if my post has been rejected?
If your post has been rejected, you will receive an e-mail explaining the reason. You can also click on the status of the rejected listing to view the explanation message.
Why was my post rejected?
Posts may get deactivated if it violates any of the rules listed under Carlist.my Listing Guidelines. Carlist.my also reserves the right to investigate the IP address, Internet Service Provider, location and the identity of any offenders.
Will I get a unique URL for my post?
Every used car, new car or accessory listing will have its own unique Reference ID (Ref ID). Once your car is listed on Carlist.my, it will have a unique URL (e.g.-- http://www.carlist.my/used-cars/96151/). This URL will links directly to your listing page. Feel free to share this link with your friends to help selling your car.
How can I edit my car details/images once they have been submitted?
To change your images, simply follow these steps:
How do I delete a car listing?
How long does a car listing last on Carlist.my?
For used cars, your listing will be on our site for 60 days from the day you posted. You also have the option to extend it up to 120 days. For new cars, your listing will be on our site for 120 days.
How do I extend my car listing?
You can only extend your used car listing 15 days before the "Expiry Date" of the listing. Each extension will add another 30 days onto the expiry date. You can extend a listing for twice, up to a total of 120 days. To extend your listings:
How many times can I extend a listing?
Only for used cars advertisement, you can extend the listing 2 times. This will extend the validity of a listing up to a total of 120 days on Carlist.my.
How do I check the approval status of my car listing?
There will be 3 status for every listing:
|Pending review||Your listing has been submitted and it's pending for review.|
|Published||Your listing has been approved and posted on Carlist.my|
|Rejected||Your listing has been rejected. You wil receive an email if your car listing has been rejected by our moderator.|
What is the bump feature?
The bump feature will push your listing to the top of the default search results view. This allows your listings to get more exposure to potential car buyers.
What bump packages are available?
|Daily Bump||Your listings will be bumped once on the selected date and time slot.|
|Weekly Daily Bump||Your listings will be bumped once every day at the selected time slot for the next 7 days from the start date.|
How much does it cost?
|Daily Bump (1x)||RM 5|
|Weekly Daily Bump (7x)||Rm 30|
I’m selling my car to someone personally, how do I change the ownership?
If you are selling your car personally then you need to go through General JPJ (Jabatan Pengangkutan Jalan) to transfer car ownership.
Steps are as follow:
I'm selling my car to second hand car dealer, how to process transaction?
Do I need a lawyer to change the ownership of the car?
You do not need a lawyer. Transfer of ownership only involves car owner, car buyer and JPJ.
I want to sell the car which still has insurance attached to it. When should I remove the insurance?
It is advisable to terminate your car insurance only after you handover the car to the buyer to avoid any complications before handing over the car.
How to sell old car as scrap metal?
You should unregister your car at JPJ. Then send your car to a scrap iron dealer.
I am a foreigner who is a member of MM2H (Malaysia My Second Home) programme and have a car which has been exempted from taxes, how do I sell my car?