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Home News Auto News Moving Forward With Proton – Improved Service, Satisfied Owners Moving Forward With Proton – Improved Service, Satisfied Owners Auto News Gokul | June 16, 2018 10:35 am Over the past few years, national carmaker Proton has seen improvements in various aspects of its business.Be it in terms of product quality, after-sales services, or even availability of spare parts to name a few, the brand has not only been able to meet customers’ demands but has managed to keep most of them happy and proud as well.One of them is Mohd Asyraf Hafizi Mohd Abidin, a proud owner of a Proton Saga 1.3 FLX Executive for the past three years who recently shared his ownership experience.“Overall, I’ve had a very good service experience with Proton over the past 3 years. In the first year after buying the car, I was facing the issue of having to wait very long to service my car.”“However, now I can clearly see that Proton is improving. For instance, I can make a service appointment easily thanks to the mobile app. Besides that, I can also service my car over the weekend. This is very convenient as I no longer have to take leave or time off my hectic work schedule,” said Hafizi.Convenience aside, Hafizi says that the level of professionalism, expertise, and passion among Proton service advisors have also increased.“Not only are they nicer to me nowadays, but also more passionate and suggestive. They know exactly what needs to be done in case of a problem, which exact part needs to be replaced, and what I should not do as well.”Speaking of spare parts, Hafizi says that he has never had any issues with his car over the past 3 years, and that parts which are prone to “wear-and-tear” were easy to find, affordable, and could be found easily as they are all available under one roof at the Proton parts centre.Hafizi, who resides in Puchong, said that the Proton Saga 1.3 FLX Executive is his first car which he purchased after comparing it thoroughly with a few other models in the market.“After comparing it with a couple of other models in the market, I felt that the Proton Saga offered the most space at a reasonable price, which was a key requirement for me.”He also said that it costed the least to service compared to the other cars he was considering.“I am not only happy with my car, but also very proud to be a Malaysian because of Proton,” said Hafizi.Dr.Li Chunrong, the new CEO of Perusahaan Otomobil Nasional Sdn Bhd (PONSB) said, "We care for our customers’ needs and we want to emphasise that customer satisfaction remains our key priority. Most importantly, we want to convey the message of a brand new PROTON moving forward.” ✕ Let's Connect on Whatsapp We protect your personal information in compliance with the PDPA I agree with Carlist.my Terms of Use and Privacy Policy. I agree to receive personalised communication from Carlist.my and its car sellers, business affiliates and partners. Check out the best car deals in town! Prev Next Special offer - call now! days hours Avg. mkt. Why no price is listed? Sometime dealer wants you to contact for the best price. I Why no price is listed? Sometime dealer wants you to contact for the best price. Related Tags Proton Print Related News Proton Expects Better Fortunes In 2016 Auto News Hans | June 30, 2015 2014 has been a washout year for Proton and 2015 isn't looking good for the national carmaker. Total sales for calendar year 2014 reached a new low ... Proton Enters Joint Venture With China's Goldstar Auto News Hans | June 30, 2015 Proton has entered tripartite joint venture agreement with Britain's Lotus Group International Limited and China's Goldstar Heavy Industrial Co. Ltd. ... 30 Years of Proton – Tracing Back To A Time When Malaysians Cheered For Proton Insights Hans | July 13, 2015 Proton, that one word which mere mention in any headline on any publication will elicit strong, emotionally charged responses, be they for or against ... Remembering The Late Datuk Gurcharan Singh – A True Malaysian Who Made Proton A Success In The ‘80s. Insights Hans | October 22, 2020 On this day 30 years ago, Tun Dr. Mahathir launched the first Proton Saga. The first production Saga, bearing registration number Proton 1 was given ... Comments
Moving Forward With Proton – Improved Service, Satisfied Owners Auto News Gokul | June 16, 2018 10:35 am Over the past few years, national carmaker Proton has seen improvements in various aspects of its business.Be it in terms of product quality, after-sales services, or even availability of spare parts to name a few, the brand has not only been able to meet customers’ demands but has managed to keep most of them happy and proud as well.One of them is Mohd Asyraf Hafizi Mohd Abidin, a proud owner of a Proton Saga 1.3 FLX Executive for the past three years who recently shared his ownership experience.“Overall, I’ve had a very good service experience with Proton over the past 3 years. In the first year after buying the car, I was facing the issue of having to wait very long to service my car.”“However, now I can clearly see that Proton is improving. For instance, I can make a service appointment easily thanks to the mobile app. Besides that, I can also service my car over the weekend. This is very convenient as I no longer have to take leave or time off my hectic work schedule,” said Hafizi.Convenience aside, Hafizi says that the level of professionalism, expertise, and passion among Proton service advisors have also increased.“Not only are they nicer to me nowadays, but also more passionate and suggestive. They know exactly what needs to be done in case of a problem, which exact part needs to be replaced, and what I should not do as well.”Speaking of spare parts, Hafizi says that he has never had any issues with his car over the past 3 years, and that parts which are prone to “wear-and-tear” were easy to find, affordable, and could be found easily as they are all available under one roof at the Proton parts centre.Hafizi, who resides in Puchong, said that the Proton Saga 1.3 FLX Executive is his first car which he purchased after comparing it thoroughly with a few other models in the market.“After comparing it with a couple of other models in the market, I felt that the Proton Saga offered the most space at a reasonable price, which was a key requirement for me.”He also said that it costed the least to service compared to the other cars he was considering.“I am not only happy with my car, but also very proud to be a Malaysian because of Proton,” said Hafizi.Dr.Li Chunrong, the new CEO of Perusahaan Otomobil Nasional Sdn Bhd (PONSB) said, "We care for our customers’ needs and we want to emphasise that customer satisfaction remains our key priority. Most importantly, we want to convey the message of a brand new PROTON moving forward.” ✕ Let's Connect on Whatsapp We protect your personal information in compliance with the PDPA I agree with Carlist.my Terms of Use and Privacy Policy. I agree to receive personalised communication from Carlist.my and its car sellers, business affiliates and partners. Check out the best car deals in town! Prev Next Special offer - call now! days hours Avg. mkt. Why no price is listed? Sometime dealer wants you to contact for the best price. I Why no price is listed? Sometime dealer wants you to contact for the best price. Related Tags Proton
Special offer - call now! days hours Avg. mkt. Why no price is listed? Sometime dealer wants you to contact for the best price. I Why no price is listed? Sometime dealer wants you to contact for the best price.
Proton Expects Better Fortunes In 2016 Auto News Hans | June 30, 2015 2014 has been a washout year for Proton and 2015 isn't looking good for the national carmaker. Total sales for calendar year 2014 reached a new low ...
Proton Enters Joint Venture With China's Goldstar Auto News Hans | June 30, 2015 Proton has entered tripartite joint venture agreement with Britain's Lotus Group International Limited and China's Goldstar Heavy Industrial Co. Ltd. ...
30 Years of Proton – Tracing Back To A Time When Malaysians Cheered For Proton Insights Hans | July 13, 2015 Proton, that one word which mere mention in any headline on any publication will elicit strong, emotionally charged responses, be they for or against ...
Remembering The Late Datuk Gurcharan Singh – A True Malaysian Who Made Proton A Success In The ‘80s. Insights Hans | October 22, 2020 On this day 30 years ago, Tun Dr. Mahathir launched the first Proton Saga. The first production Saga, bearing registration number Proton 1 was given ...