Following the opening of the first Running Gear Competence Centre in Malaysia last month, Audi hosted it’s first-ever Tech Talk for Malaysian customers to educate more about what it takes to keep their valued vehicles in top condition.
Located at the Audi Kuala Lumpur Service Centre, the Running Gear Competence Centre is a dedicated facility equipped with the latest technology used by Audi to ensure that the vehicles continues to deliver the best ride possible.
The Tech Talk agenda covered some of the brand new equipment within the Running Gear Competence Centre including the tyre warmers, tyre changers, and wheel balancer.
“This is the first-ever Tech Talk conducted for customers in the South-East Asian region where they get a ‘behind the scenes’ look at what Audi Top Service is really about,” said Daniel Watts, General Manager of Aftersales, Dealer Development & Training.
Participants at the Tech Talk were put through a series of interactive, hands-on stations involving the specialised equipment, under the helpful guidance of Audi experts. These included the Noise Analysis, Wheel Balancing and the Run-Out Assessment, which measures the hubs and brake rotors.
According to Audi, the Tech Talk and inauguration of the Running Gear Competence Centre reflect the commitment that the brand has towards delivering “Audi Top Service”.
In addition, Audi continues to expand its offerings and solutions to customers through a service team which has gone through more than 4,500 training hours a year, services like the Audi Top Service Shuttles which chauffeur customers in the A8 L and the R8 from the Service Centre to their desired locations after dropping off their vehicles, and also nationwide Service Clinics which offer free vehicle inspection, consultation and promotions on service packages.