Hap Seng Star Aces Mercedes-Benz Malaysia Dealer Of The Year Awards

Mercedes-Benz Malaysia Dealer of the Year Awards returned for its second year recently, and saw representatives from nine dealer groups gathering to receive top honours within the Mercedes-Benz dealer network across Malaysia.

The highlight of this year’s awards was that Mercedes-Benz Malaysia introduced a new category called the ‘Most Improved Dealer’, bringing the total number of categories to seven. In each category, a winner and two runners-up were awarded.

Out of the seven categories, Hap Seng Star dealers emerged as champions in six, including Dealer of the Year award. The only category which didn’t see a Hap Seng Star dealer winning was the ‘Most Improved Dealer’, which went to NZ Wheels Klang, Cycle & Carriage Bintang Cheras, and NZ Wheels Bangsar.

Mercedes-Benz Malaysia President and CEO Dr Claus Weidner said, “These exceptional accomplishments are attributed by putting our Customers at the Centre of our Activities. Automotive excellence goes beyond the vehicle. It includes the entire customer journey and we are very grateful for our dealer partners, who have given us the dedication and passion to meet the needs of our esteemed Mercedes-Benz customers.”

The List of winners is as follows:

Most Improved Dealer

• Champion – NZ Wheels Klang
• 1st runner up - Cycle & Carriage Bintang Cheras
• 2nd runner up – NZ Wheels Bangsar

Best Performance in Financial Services

• Champion - Hap Seng Star Bukit Tinggi
• 1st runner up - Cycle & Carriage Bintang Cheras
• 2nd runner up – NZ Wheels Johor Bahru

Best Performance in Business Excellence

• Champion – Hap Seng Star Kota Kinabalu
• 1st runner up - Cycle & Carriage Bintang (North), Juru/Bukit Tengah
• 2nd Runner up – Cycle & Carriage Bintang Perak

Best Performance in Customer Services

• Champion – Hap Seng Star Balakong
• 1st runner up - Hap Seng Star Kinrara
• 2nd runner up - Cycle & Carriage Bintang Glenmarie

Best Performance in Sales

• Champion – Hap Seng Star Bukit Tinggi
• 1st runner up - Hap Seng Star Jalan Ipoh
• 2nd runner up – Hap Seng Star Balakong

Best Performance in CSI & CLI

• Champion – Hap Seng Star Kota Kinabalu
• 1st runner up - Hap Seng Star Bukit Tinggi
• 2nd runner up – Hap Seng Star Kuching

Dealer of the Year

• Champion – Hap Seng Star Kota Kinabalu
• 1st runner up - Hap Seng Star Bukit Tinggi
• 2nd runner up – Hap Seng Star Kinrara