These last few days have seen rampant rumours surrounding the Proton X50, specifically on social media regarding the long waiting list and salesmen 'forcing' customers into selecting the optional accessories in order to get the cars faster. So we at Carlist.my, did our very own Operasi Siasat.
While Proton has come out with a statement to specifically deny any allegations of salesmen forcing customers into picking accessory packages if they want their X50 to arrive sooner - you can't fault someone for believing it to be the case. It is a very common sales tactic, regardless of the actual waiting list or not. Just go onto the X50 group on Facebook and you'll see posts daily about this.
To find out whether this was really the case, we decided to do a bit of operasi siasat ourselves and called up ten different Proton dealers in the Klang Valley. The question was simple - how long would we have to wait for an X50, and was there any way to get it quicker? We weren't on a witch hunt or out to disprove Proton's claim, but rather to get an understanding of the situation on the ground.
In conclusion, one out of the ten dealers we called said we could get our Proton X50 faster if we opted for the accessory package. Seven flat out said no and two said potentially yes given that you pick the right color and variant.
This lends some credence to the idea that salesmen are trying to "upsell" customers, but in reality it may just be the case with how units are allocated such that the dealership simply can't get cheaper X50s in time for customers.