Mercedes-Benz Financial Introduces MobilityPlus Replacement Car Program

The headache of dealing with a car that's stuck in a service centre for over a day can be highly irritating, and some companies offer a courtesy car to alleviate a customer's troubles. With MobilityPlus from Mercedes-Benz Financial, you get more peace of mind if your car is sent for service or warranty claims that take more than 48 hours. The first-of-its-kind program offers guaranteed replacement car services to maintain your mobility.

Both Lease@Ease - their new in house leasing program - and FinanceCare (previously known as Hire Purchase Classic Financing) will feature MobilityPlus, along with their other financing products like Agility Financing for new cars, and Young Star Agility Financing for certified pre-owned cars. The coverage of the plan is nationwide, including places such as Langkawi and Labuan. 

“With a clear focus on customer centricity, we continuously aim to go beyond and provide our customers with unparalleled best customer experience through value added services. MobilityPlus exemplifies just this. This innovative solution is available from our leasing and financing product options,” said Mike Ponnaz, Managing Director, Mercedes-Benz Services Malaysia Sdn Bhd.

MobilityPlus coverage is on the first two year period for FinanceCare and Agility finance solutions, and up to four years for their leasing solutions, depending on how long your lease is. The convenience even extends to selecting pick up and drop off points for these courtesy cars, and the cars in question will be made available to the customer within 24 hours of notification by the authorized Mercedes-Benz service centre. There is a 20-day entitlement period for the replacement car annually, at no extra cost to the customer.

Customers who apply for financing solutions with Mercedes-Benz Financial will be eligible for MobilityPlus from the 1st of July, once their finance application is approved.

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