Mercedes-Benz Malaysia Sdn Bhd (MBM) together with authorised dealer Hap Seng Star (HSS) launched the dealer's eighth Autohaus in Malaysia today.
Located in Bukit Tinggi, Klang, the RM3.6 million facility is part of Hap Seng Star’s ongoing RM184 million investment to expand its customer touch-points nationwide.
Aimed at serving customers in Klang and Banting areas, the brand new full-fledged 3S centre is able to display six showroom vehicles, and is managed by 29 personnel who are well-versed in sales, technical services and spare parts.
Equipped with eight work bays, the Bukit Tinggi Autohaus is capable of servicing 450 vehicles a month.
It is said that Hap Seng Star’s latest Autohaus incorporates key aspects of the Mercedes-Benz Presentation System II (MPS II), the global Autohaus benchmark of customer experience. In addition, the Autohaus is complemented with Service Differentiation - a menu of customised personalized services tailored to customers’ individual needs.
To date, Hap Seng Star has eight Mercedes-Benz Autohaus locations nationwide. HSS Bukit Tinggi, HSS Kinrara, HSS Balakong, HSS Kuala Lumpur (Jalan Sultan Ismail), and HSS Jalan Ipoh are located in the Klang Valley. Hap Seng Star is also present in Kuching, Miri and Kota Kinabalu in East Malaysia.
HSS Bukit Tinggi is located at G-3A & G-5, MTBBT 2, Jalan Batu Nilam, 16, Bandar Bukit Tinggi Klang, while its service centre is located at No. 15, Jalan Permata 2A/KS9, Taman Perindustrian Air Hitam, a mere 15 minutes’ drive away.