Mitsubishi Motors Malaysia (MMM) has introduced the Mitsubishi Mobile Service Unit to serve customers living in rural areas off Kuching, Sarawak.
“As part of our aftersales business expansion program, the Mitsubishi mobile service unit is to provide greater convenience and assurance for our customers living in rural areas in Sarawak that are far away from authorized Mitsubishi service centres,” said Tomoyuki Shinnishi, Chief Executive Officer of Mitsubishi Motors Malaysia.
The Mitsubishi mobile service unit is capable of servicing up to 10 cars per day and will cover vehicle scheduled maintenance, inspection of vehicle wear and tear, and timing belt replacement.
The mobile unit, which comes equipped with special Mitsubishi Multi Use Tester Diagnostic Scanner, hydraulic jack with stand, air compressor and tool sets, will also carry spare parts such as oil filter and lubricants and its own generator for power supply.
The Mitsubishi mobile service unit will be operated by certified Mitsubishi authorized service dealers EON Auto Mart and Jimisar Autotrade in Kuching, and will be traveling as far as 150km radius away from Kuching to towns such as Sematan, Lundu, Bau, Serian and Simunjan.
“This is Mitsubishi Motors Malaysia’s first mobile service truck and customers shall see more of these mobile units in the near future as we are encouraging our authorized Mitsubishi dealers with fleet and rural customer base to embark on this effort to service our customers better,” added Shinnishi.
Customers in Sarawak who are interested in obtaining services by the Mitsubishi mobile service unit truck can schedule an appointment with Mitsubishi authorized dealers:
- EON Auto Mart, Kuching
- Jimisar Autotrade, Kuching
Alternatively, customers may also contact Mitsubishi’s Motors Customer Careline at 1800 18 8161, 9 am – 5 pm, Mondays to Fridays.
Mitsubishi Motors Malaysia is currently represented by 54 showrooms (out of which 47 are 3S Centres) and 53 service outlets throughout Malaysia. In East Malaysia, MMM is represented by 14 showrooms (6 in Sarawak and 8 in Sabah).