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Volkswagen Malaysia Expands Its IBT Certified Sales Network

Gerard August 28, 2015 11:44

Volkswagen Malaysia announced that 58 of its sales consultants were recently awarded with the International Basic Training (IBT) certification. The 58 successful graduates will join 85 other IBT certified sales consultants nationwide.

The IBT includes 15 days of classroom training designed to develop sales competence and to provide knowledge of brand and history, and Volkswagen’s technology. Following the conclusion of this training, the candidates would then be examined which consists of written exam, video analysis, and role plays. They are scored by a panel of judges comprising of the region managers and dealer sales managers.

“At Volkswagen, we are focused in training and development to provide better career opportunity to our employees. We first introduced the IBT certification in 2013 to further enhance the knowledge of our team of sales consultants. Today, we are very proud of our 58 graduates this year and are confident that their learnings will enable them to better serve our customers,” says Volkswagen Group Malaysia managing director Armin Keller.


About Gerard

My first impressions of a dream car should be a ridiculous top speed with physics defying cornering capabilities, namely the Ferraris, Paganis and what not. Deep down, I just want something that makes you feel special when you drive it, expensive or not.


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