Bermaz bags Xpeng distributorship in Malaysia - premium EV brand likely to kick off local range with G6
Home News Auto News UMW Toyota Motor To Divest From Retail – Transfers Outlets To Dealers UMW Toyota Motor To Divest From Retail – Transfers Outlets To Dealers Auto News Hans | October 27, 2017 12:33 am UMW Toyota Motor has announced earlier this evening that a majority of the outlets currently owned by the company (branches) will be transferred to existing Toyota dealers.Prior to this, the company is directly involved in retail sales and after-sales via its own outlets that operate in parallel with outlets owned by dealers. At a glance, both outlets are identical irrespective of whether it’s a UMW Toyota-owned branch outlet or a dealer-owned outlet as all outlets have to adhere to the same Toyota corporate identity.The only difference is that UMW Toyota’s own outlets will have a signage that reads UMW Toyota Motor while dealer-owned outlets will read the dealer’s company name, Fokus Tetap for example, while retaining the same Toyota-style frontage.The new restructuring will see UMW Toyota reducing its presence in retail operations in order to focus on what the company describes as “high value added upstream activities such as product development, marketing and dealer network support.”With this, Toyota’s network in Malaysia will become more similar to rival Honda Malaysia, which relies on a 100 percent dealer-owned network to carry out sales and after-sales activities. “It is essential for UMWT to continue achieving high customer satisfaction standards,” said its President, Mr. Ravindran Kurusamy.“I am extremely excited about working even more closely with our Dealers to realise a shared vision for UMWT, which is to promise the concept of “Best In Town”, meaning a more focused one to one customer engagement. Although this arrangement signifies an important change for UMWT, our customers should rest assured that our service will not be compromised, and even get better in the future” he added. ✕ Let's Connect on Whatsapp We protect your personal information in compliance with the PDPA I agree with Carlist.my Terms of Use and Privacy Policy. I agree to receive personalised communication from Carlist.my and its car sellers, business affiliates and partners. Check out the best car deals in town! Prev Next Special offer - call now! days hours Avg. mkt. Why no price is listed? Sometime dealer wants you to contact for the best price. I Why no price is listed? Sometime dealer wants you to contact for the best price. Related Tags Toyota Print Related News Watch This Touching Father’s Day Ad From Toyota Insights Hans | June 30, 2015 Father’s Day is coming this 21st June. In honour of dotting fathers around the world, the team at Toyota Motor’s Japan marketing office has recently ... What A Pro-Driver Thinks of the Toyota Camry Hybrid Reviews Hans | July 15, 2015 Our friends at Roda Pusing have quite impressive CVs. Hisham Jahudi is an advanced driving instructor at MotoMassa Driver Training and a former ... This Is How Toyota Builds Some Of The World’ Most Reliable Cars Insights Hans | July 28, 2015 Toyota’s reputation for reliability needs no further introduction. Fleet operators swear by their Hiace vans, workmen rely on their Hilux trucks, ... Tokyo 2015: Toyota S-FR, A Sub-86 Fun Car Auto News Hans | October 08, 2015 This is the Toyota S-FR, a concept car that will be displayed at the coming 2015 Tokyo Motor Show. As you might have already guessed from its looks, ... Comments
UMW Toyota Motor To Divest From Retail – Transfers Outlets To Dealers Auto News Hans | October 27, 2017 12:33 am UMW Toyota Motor has announced earlier this evening that a majority of the outlets currently owned by the company (branches) will be transferred to existing Toyota dealers.Prior to this, the company is directly involved in retail sales and after-sales via its own outlets that operate in parallel with outlets owned by dealers. At a glance, both outlets are identical irrespective of whether it’s a UMW Toyota-owned branch outlet or a dealer-owned outlet as all outlets have to adhere to the same Toyota corporate identity.The only difference is that UMW Toyota’s own outlets will have a signage that reads UMW Toyota Motor while dealer-owned outlets will read the dealer’s company name, Fokus Tetap for example, while retaining the same Toyota-style frontage.The new restructuring will see UMW Toyota reducing its presence in retail operations in order to focus on what the company describes as “high value added upstream activities such as product development, marketing and dealer network support.”With this, Toyota’s network in Malaysia will become more similar to rival Honda Malaysia, which relies on a 100 percent dealer-owned network to carry out sales and after-sales activities. “It is essential for UMWT to continue achieving high customer satisfaction standards,” said its President, Mr. Ravindran Kurusamy.“I am extremely excited about working even more closely with our Dealers to realise a shared vision for UMWT, which is to promise the concept of “Best In Town”, meaning a more focused one to one customer engagement. Although this arrangement signifies an important change for UMWT, our customers should rest assured that our service will not be compromised, and even get better in the future” he added. ✕ Let's Connect on Whatsapp We protect your personal information in compliance with the PDPA I agree with Carlist.my Terms of Use and Privacy Policy. I agree to receive personalised communication from Carlist.my and its car sellers, business affiliates and partners. Check out the best car deals in town! Prev Next Special offer - call now! days hours Avg. mkt. Why no price is listed? Sometime dealer wants you to contact for the best price. I Why no price is listed? Sometime dealer wants you to contact for the best price. Related Tags Toyota
Special offer - call now! days hours Avg. mkt. Why no price is listed? Sometime dealer wants you to contact for the best price. I Why no price is listed? Sometime dealer wants you to contact for the best price.
Watch This Touching Father’s Day Ad From Toyota Insights Hans | June 30, 2015 Father’s Day is coming this 21st June. In honour of dotting fathers around the world, the team at Toyota Motor’s Japan marketing office has recently ...
What A Pro-Driver Thinks of the Toyota Camry Hybrid Reviews Hans | July 15, 2015 Our friends at Roda Pusing have quite impressive CVs. Hisham Jahudi is an advanced driving instructor at MotoMassa Driver Training and a former ...
This Is How Toyota Builds Some Of The World’ Most Reliable Cars Insights Hans | July 28, 2015 Toyota’s reputation for reliability needs no further introduction. Fleet operators swear by their Hiace vans, workmen rely on their Hilux trucks, ...
Tokyo 2015: Toyota S-FR, A Sub-86 Fun Car Auto News Hans | October 08, 2015 This is the Toyota S-FR, a concept car that will be displayed at the coming 2015 Tokyo Motor Show. As you might have already guessed from its looks, ...