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Home News Auto News Wearnes Automotive Introduces Service 2.0 Program Wearnes Automotive Introduces Service 2.0 Program Auto News Eric | December 14, 2018 06:25 pm In an effort to further enhance customer experience and satisfaction, Wearnes Automotive recently introduced its new Service 2.0 Program, exclusive for Wearnes Volkswagen customers.Customers can now lock down a service booking via WhatsApp, sending in their name, vehicle registration number, service type, vehicle current mileage, and the preferred appointment date. To lock down a service booking, customers need to send the earlier mentioned details to 012-9389929. A confirmation message will be sent to the customer upon confirmation of the service appointment.Wearnes Automotive is also offering a Fast Lane Service that allows customers to collect their vehicles within a two-hour period. The company did state that the Fast Lane Service is only applicable for standard scheduled maintenance, with the condition that the service appointment was booked in advance.Other benefits that Wearnes customers can enjoy include free breakfast, jockey service, free shuttle service, and a night drop-off service.From December 14th till 15th, Wearnes Automotive is organizing a ‘Wearnes Customer Appreciation Day’, whereby customers will be rewarded with an RM100 service voucher and a Volkswagen T-shirt (applicable to customers who send their Volkswagen for service and maintenance jobs on the day days). In addition to that, customers who own a Volkswagen model that is four years and older will receive a Volkswagen Care Plus card during the two-day event.Mr Rizwan, the Deputy Dealer Principal of Wearnes Automotive said, “We see our customers as invited guests, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little better every day. This is no shortcut to give a good service. The only way to get a 5-star feedback is to offer 5-star service.” ✕ Let's Connect on Whatsapp We protect your personal information in compliance with the PDPA I agree with Carlist.my Terms of Use and Privacy Policy. I agree to receive personalised communication from Carlist.my and its car sellers, business affiliates and partners. Check out the best car deals in town! Prev Next Special offer - call now! days hours Avg. mkt. Why no price is listed? Sometime dealer wants you to contact for the best price. I Why no price is listed? Sometime dealer wants you to contact for the best price. Related Tags volkswagen Print Related News More Than Just A Service Centre - First VW Technical Centre Opens Auto News Hans | June 30, 2015 Since November last year, Volkswagen Group Malaysia have been embarking on several initiatives to improve its customer satisfaction - starting with ... Volkswagen Shows Off 272PS 3-cylinder Engine with Electric Turbocharging Auto News Daniel Wong | June 27, 2015 Last week Audi showed to the world a 600PS TT concept car with an electric turbocharger, dropping hints that the technology onboard is close to ... Volkswagen Budget Car Family Confirmed For 2018 Launch Auto News Gerard | June 29, 2015 The Volkswagen Group plans to launch a new family of budget cars in 2018 which will cost between 8,000 to 11,000 euros (RM33,785 to RM46,455).This ... Volkswagen Malaysia Expands Its IBT Certified Sales Network Auto News Gerard | August 28, 2015 Volkswagen Malaysia announced that 58 of its sales consultants were recently awarded with the International Basic Training (IBT) certification. The ... Comments
Wearnes Automotive Introduces Service 2.0 Program Auto News Eric | December 14, 2018 06:25 pm In an effort to further enhance customer experience and satisfaction, Wearnes Automotive recently introduced its new Service 2.0 Program, exclusive for Wearnes Volkswagen customers.Customers can now lock down a service booking via WhatsApp, sending in their name, vehicle registration number, service type, vehicle current mileage, and the preferred appointment date. To lock down a service booking, customers need to send the earlier mentioned details to 012-9389929. A confirmation message will be sent to the customer upon confirmation of the service appointment.Wearnes Automotive is also offering a Fast Lane Service that allows customers to collect their vehicles within a two-hour period. The company did state that the Fast Lane Service is only applicable for standard scheduled maintenance, with the condition that the service appointment was booked in advance.Other benefits that Wearnes customers can enjoy include free breakfast, jockey service, free shuttle service, and a night drop-off service.From December 14th till 15th, Wearnes Automotive is organizing a ‘Wearnes Customer Appreciation Day’, whereby customers will be rewarded with an RM100 service voucher and a Volkswagen T-shirt (applicable to customers who send their Volkswagen for service and maintenance jobs on the day days). In addition to that, customers who own a Volkswagen model that is four years and older will receive a Volkswagen Care Plus card during the two-day event.Mr Rizwan, the Deputy Dealer Principal of Wearnes Automotive said, “We see our customers as invited guests, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little better every day. This is no shortcut to give a good service. The only way to get a 5-star feedback is to offer 5-star service.” ✕ Let's Connect on Whatsapp We protect your personal information in compliance with the PDPA I agree with Carlist.my Terms of Use and Privacy Policy. I agree to receive personalised communication from Carlist.my and its car sellers, business affiliates and partners. Check out the best car deals in town! Prev Next Special offer - call now! days hours Avg. mkt. Why no price is listed? Sometime dealer wants you to contact for the best price. I Why no price is listed? Sometime dealer wants you to contact for the best price. Related Tags volkswagen
Special offer - call now! days hours Avg. mkt. Why no price is listed? Sometime dealer wants you to contact for the best price. I Why no price is listed? Sometime dealer wants you to contact for the best price.
More Than Just A Service Centre - First VW Technical Centre Opens Auto News Hans | June 30, 2015 Since November last year, Volkswagen Group Malaysia have been embarking on several initiatives to improve its customer satisfaction - starting with ...
Volkswagen Shows Off 272PS 3-cylinder Engine with Electric Turbocharging Auto News Daniel Wong | June 27, 2015 Last week Audi showed to the world a 600PS TT concept car with an electric turbocharger, dropping hints that the technology onboard is close to ...
Volkswagen Budget Car Family Confirmed For 2018 Launch Auto News Gerard | June 29, 2015 The Volkswagen Group plans to launch a new family of budget cars in 2018 which will cost between 8,000 to 11,000 euros (RM33,785 to RM46,455).This ...
Volkswagen Malaysia Expands Its IBT Certified Sales Network Auto News Gerard | August 28, 2015 Volkswagen Malaysia announced that 58 of its sales consultants were recently awarded with the International Basic Training (IBT) certification. The ...