In an effort to further improve its after-sales services to customers, Honda Malaysia today announced the opening of two new 2S (Service and Spare Parts) and Body and Paint (BP) Centres.
The new 2S and BP Centres; operated by Kah Motor in Melaka and JM Motor Services in Penang, will help to support the growing service intakes in the Northern and Southern regions as well as to cater to more after-sales service in urban areas.
As of May 2017, Honda Malaysia is averaging over 100,000 service intakes nationwide every month and there is a crucial need to provide more locations and convenience to meet the after-sales service requirements of customers.
In terms of region this year, both Southern and Northern regions recorded service intakes of 104,832 and 95,605 respectively as of May 2017, which is an increase by 19% and 11% as compared to the same period in 2016.
The total service intakes in the Southern and Northern regions stood at 203,109 and 176,326 respectively for 2016, an increase of 30% and 16% respectively compared to five years ago.
The 2016 total service intakes recorded a year-on-year increase of 14% as compared to 2015 total service intakes. These increases were in line with the growth of Honda Malaysia in the past five years as a result of the rapid increase in the overall sales of Honda vehicles.
It is said that the opening of the two 2S centres are also in line with the company’s efforts in ensuring that its dealers are located in every state and major towns throughout Malaysia.
On another note, all owners of Honda vehicles, new or used, are invited to participate in a special SMS contest by Honda Malaysia. All owners participating in this contest automatically receive petrol cards, with cash prizes awaiting 1,500 potential winners.
The contest, which is running from 12 June 2017 until 6 August 2017, simply requires customers to find questions that can be found in all Honda showrooms, Honda Malaysia’s official website, and Honda Malaysia’s official Facebook page.
Once customers have found these questions, they simply need to send their answers via SMS together with their car registration number, full name and Identity Card number to 39993.
It is said that all participating owners will automatically be rewarded with petrol cards as a token of appreciation. Terms and conditions apply.