Takata Airbag Crisis: Honda Malaysia Extends Replacement Campaign Till March 2017

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Takata Airbag Crisis: Honda Malaysia Extends Replacement Campaign Till March 2017

Honda Malaysia’s ongoing efforts to completely replace defective Takata airbag modules are being extended until at least March 2017.

Effective 31 December 2017, the three Honda Service Central Hubs setup to specifically perform airbag replacement procedures will cease operation, with Honda personnel instead going to the customer to facilitate replacement of the defective airbags.

Mobile hubs will operate at three shopping malls in the central region, Johor Bahru, Kedah, and Penang every weekend until March 2017. In addition, a mobile caravan will be going round the nation to provide on-the-spot replacement of affected cars for seven days a week.

Separately, dedicated mobile teams will be visiting used car dealers and corporate owners to also perform on-the-spot replacements in the Central region.

All 84 Honda dealerships nationwide will also be mobilizing their personnel to visit affected customers at their doorstep to drive home awareness and expedite replacement activities.

Replacement activities are also being performed at all Honda on-ground customer activities such as the Honda Family Road Trip and Honda Mobile Road Shows.

Honda Malaysia continues to urge owners of Honda vehicles affected by the Takata airbag recall to have their cars checked and airbags replaced immediately. Customers are advised to make appointments at any authorized Honda dealerships. Airbag replacement at the Mobile Hubs and Honda Family Road Trip events do not require advance appointment.

As of 28 December 2017, Honda Malaysia has managed to complete 71% replacement of driver front airbag inflators for which the company has 100% stock availability. For the front passenger airbag, stock availability is currently at 70%.

In its effort to maximise its reach to affected customers, Honda Malaysia will be working closely with Jabatan Pengangkutan Jalan (JPJ) to approach current owners of affected Honda vehicles.

For further enquiry on the Takata airbag replacement programme, customers may contact Honda Malaysia through the company’s toll free number at 1-800-88-2020 or log on to www.productrecall.honda.com.my

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